Privacy Policy - Cbay Media

Who we are

🔒 Privacy Policy

1. Who We Are

Our website address is: https://cbaymediaus.com.
CBay Media is a marketing and automation agency that provides creative content, AI systems, and lead generation services.

2. Information We Collect

We collect information when you:

Fill out a contact form or subscribe to our newsletter.
Request a quote or schedule a consultation.
Interact with our website or connected platforms (e.g., Facebook, Instagram, or WhatsApp).

Collected data may include your name, email, phone number, company name, and any message you provide. We also collect technical data (IP address, browser type, and cookies) to improve performance and security.

3. How We Use Your Information

We use your information to:

Respond to inquiries or service requests.
Send updates, newsletters, or marketing materials (only if you opt in).
Improve our website, content strategy, and user experience.
Maintain security and prevent spam or fraudulent activity.

We do not sell, rent, or share your data with third parties except trusted partners (e.g., CRM, email automation, or analytics tools) necessary for business operations.

4. Cookies & Analytics

Our website uses cookies to improve your browsing experience.
You may disable cookies in your browser, but some website functions may not work properly. We also use analytics tools (like Google Analytics or Meta Pixel) to understand visitor behavior and measure marketing performance.

5. Data Retention

We retain collected information only as long as necessary to provide our services, comply with legal obligations, or improve our processes.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request details on how your data is stored or used.

To make a request, contact us at info@cbaymediaus.com.

7. Third-Party Services

Our website may include embedded content (e.g., videos, forms, or chatbots) or links to external platforms such as Meta, Google, WhatsApp, or HubSpot.
These platforms have their own privacy policies, and we encourage you to review them.

⚖️ Terms of Service

1. Acceptance of Terms

By accessing or using our website, you agree to these Terms of Service. If you do not agree, please do not use this site.

2. Use of Website

You agree to use this website only for lawful purposes. You may not use it to distribute spam, malware, or engage in any activity that disrupts the operation of our services.

3. Intellectual Property

All content on this website — including logos, text, images, and media — is the property of CBay Media.
You may not copy, modify, or redistribute any material without prior written consent.

4. Service Disclaimer

While we strive for accuracy, CBay Media does not guarantee that all information on this site is error-free or up to date.
All content is provided “as is,” and CBay Media is not liable for any losses or damages resulting from website use.

5. Limitation of Liability

CBay Media shall not be held responsible for any direct or indirect damages resulting from:

Website errors or interruptions.
Third-party integrations (such as CRMs, AI tools, or social platforms).
Misuse of information or materials from this site.

6. Changes to This Policy

We may update this Privacy Policy & Terms of Service periodically.
All changes will be posted on this page with an updated “Last modified” date.

7. Contact Information

If you have questions or requests regarding this Policy or our Terms, contact us at:
📧 info@cbaymediaus.com
📍 Miami, Florida, USA